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Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

When you:

  • Book a tour or rental

  • Fill out a contact form

  • Subscribe to email updates

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Emergency contact details (for tours)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

This data is collected through analytics tools and cookies.


How We Use Your Information

We use collected information to:

  • Process bookings and payments

  • Communicate about reservations

  • Respond to inquiries

  • Improve website performance

  • Send occasional updates (if you opt in)

  • Maintain safety and liability records

We do not sell your personal information.


Payment Processing

Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers.

Please review the privacy policies of payment providers used on our site for additional information.


Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Track performance metrics

You may disable cookies through your browser settings, though some website features may not function properly.


Third-Party Services

We may use third-party services such as:

  • Website analytics providers

  • Booking software platforms

  • Email marketing services

These providers may collect information according to their own privacy policies.


Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of online transmission is 100% secure.


Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data (where legally permitted)

To make a request, contact us using the information below.


Children’s Privacy

Our services are not directed toward children under 13 without parental supervision. We do not knowingly collect personal information from children without appropriate consent.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact Information

If you have questions about this Privacy Policy, please contact:

Napa Kayak
Downtown Napa, California
Email: enjoynapavalley@gmail.com
Website: NapaKayak.com